jnrboys.blogg.se - How to cancel xbox game pass subscription online

The vast majority of refund requests that meet the requirements listed here are accepted without any issue, but they are still just that - requests. You need to make a request refunds are not guaranteed.This helps protect your account against unwanted purchases (which can't be guaranteed a refund in every case)

As a side note, Microsoft recommends ensuring your account is secured and that you're familiar with your security settings so that you have access to your account, but no one else does.

You'll have to be able to sign into said account through a browser. This rule is fairly obvious, but to request a refund for any Xbox games or game purchase, you need to have access to the account through which the purchase was made.

You have to use the account through which the product was purchased.

It’s the first one that Microsoft goes by when it comes to deciding what money you get back or if you need to pay for an extra month. Cancelling after the first 30 days means you’ll still be charged for the full period in question.Īlso beware of any potential difference there might be between your renewal date and your billing date. Note the ‘initial’ in that promise - if you’re on a recurring subscription, you can only get a refund if you cancel during the very first month. If you cancel Xbox Game Pass or Xbox Live within 30 days of the initial purchase, you can get your money back. You’ll then get an email as proof you’ve cancelled.

Choose ‘Change’, and then “Turn off recurrent billing’.

If you want to turn off auto-renew, then you can do so in a similar fashion.

Find the subscription you want to cancel on the page and select the ‘Payment and Billing’ link below it.

Here’s how Microsoft suggests you cancel an Xbox subscription - using a browser. How to Cancel Xbox Game Pass or Xbox Live